FAQ's

All direct payment gateways on our site comply with the PCI-DSS standards established by the PCI Security Standards Council — a collaborative effort by Visa, MasterCard, American Express, and Discover — ensuring the highest level of payment security.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience here.

For more insight, you may also want to read Terms of Service here or Privacy Statement here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

We offer both full and partial refunds. For more details, please refer to our iShampoos Refund Policy or contact our support team. info@ishampoos.com
A refund request can be submitted within a month after the purchase is made.

We gladly offer both full and partial refunds to ensure your satisfaction. For complete details, please review our iShampoos Refund Policy or contact our dedicated support team. info@iShampoos.com

Please check our Terms of Service to see if you're eligible for a refund.
We gladly offer both full and partial refunds to ensure your satisfaction. For full details, please review our iShampoos Refund Policy or contact our dedicated support team for assistance.

Payments & Safety