Payment Policy
At iShampoos, we strive to make your shopping experience smooth, secure, and convenient. This Payment Policy outlines the accepted payment methods, transaction security, and important details regarding how payments are processed on our website.
Accepted Payment Methods
We accept a wide range of secure payment options to provide flexibility and convenience to our customers:
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Visa
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Mastercard
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American Express
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Discover
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Diners Club
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Union Pay
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Shop Pay
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Google Pay
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PayPal
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Apple Pay
Currency
All transactions made on our website are processed in USD (United States Dollar). The final amount charged to your card or account will depend on your bank’s exchange rate if you are using an international card.
Tax Calculation
Applicable taxes are automatically calculated at checkout based on your shipping address and in accordance with U.S. tax laws.
Payment Security
We use SSL encryption technology to ensure all payment information is transmitted securely. Your credit card details are never stored or shared — all transactions are processed safely through trusted third-party payment gateways.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email with your order number and details. If there are any issues with payment authorization, you will be notified immediately.
Declined or Failed Payments
If your payment is declined, please:
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Verify that your billing information matches your payment method.
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Check that your card has sufficient funds or available balance.
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Contact your bank or payment provider to ensure there are no restrictions.
You may also try completing your purchase using an alternate payment method.
Payment Disputes
If you believe you have been charged incorrectly or encounter any billing issue, please contact us at info@iShampoos.com within 7 business days of the transaction. We will review and resolve the matter promptly.
Refunds for Returned Orders
Refunds for eligible returns will be issued to the original payment method used during checkout. Once processed, refunds typically appear within 7 business days, depending on your bank’s processing time.
For detailed information, please refer to our Return & Refund Policy.
Contact Us
Trade Name: Extra Beauty Connection Inc
Business EIN No: 47-4234709
Business Address: 67 34th Street, 4th Floor, Brooklyn, NY 11232, United States
Email: info@iShampoos.com
Phone: +1 347-497-3838
Business Hour: 9 am to 5 pm Between Monday to Friday
Time Zone: (GMT-05:00) Eastern Standard Time (New York)